Server - PM

Unclassified - Cleveland, OH

Full-time - Entry Level

Cleveland, OH

251-500 employees

About the position

The Server position at The Westin Cleveland involves providing exceptional service to guests, ensuring a positive dining experience. The role requires adherence to beverage service standards and compliance with all relevant laws and regulations. The ideal candidate will contribute to a welcoming atmosphere and be part of a team dedicated to excellence in hospitality.

Responsibilities

• Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Prepare station for readiness prior to opening and closing of each shift.
• Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
• Perform all side work duties according to side work schedules.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Requirements

• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of service computer.
• Full knowledge of state liquor laws.
• Ability to transport large trays weighing up to 30lbs through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
• Vision insurance programs through EyeMed.
• Vacation, Sick and Holiday programs.
• Pet insurance through the ASPCA.
• Supplemental, Spousal and Child Life insurance.
• Short and Long-Term Disability plans.
• 401(k) Savings Plan with matching funds.
• Discounts through 'YouDecide' and Hotel Room Discount programs.
• DailyPay, a voluntary benefit that allows associates access to their earnings when they want them.