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Plainridge Park Casino - Plainville, MA

posted about 2 months ago

Part-time - Entry Level
Plainville, MA
11-50 employees
Amusement, Gambling, and Recreation Industries

About the position

The Server position at Slack's Seafood & Steakhouse is a part-time role focused on providing exceptional customer service in a fast-paced restaurant environment. The role involves engaging with guests, taking orders, and ensuring a positive dining experience while promoting a fun atmosphere. The position is ideal for individuals who enjoy working with people and are enthusiastic about hospitality.

Responsibilities

  • Foster a fun environment for guests and co-workers.
  • Provide fast, friendly, professional, and responsive customer service to restaurant guests and staff.
  • Engage in friendly conversations with guests and provide personalized service.
  • Greet each guest entering the restaurant and take food and drink orders.
  • Communicate with the bartender and assist in the preparation of drinks.
  • Monitor guest consumption of alcohol and intervene as needed according to guidelines.
  • Operate a cash register/POS system and maintain financial controls.
  • Keep the designated working area clean and organized, and assist in maintaining cleanliness of the dining room.
  • Recognize players and relay that information to the host/hostess and other team members.
  • Promote current property events and promotions and thank customers as they leave.

Requirements

  • High School Diploma or equivalent.
  • One to three months of related experience and/or training.
  • Excellent customer service and communication skills.
  • Ability to read, write legibly, understand, and speak English.
  • Ability to count money and change correctly.
  • Available to work required schedule including nights, weekends, holidays, and overtime as needed.
  • Must meet professional appearance standards as prescribed by company policy.

Nice-to-haves

  • Outgoing, energetic, and enthusiastic attitude.
  • Enjoy hosting others and initiating conversations.
  • Ability to work in a fast-paced, often crowded/noisy environment.

Benefits

  • 401(k) benefits from day one
  • Company perks
  • Career opportunities
  • Advancement programs
  • Scholarships
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