Server/Storage Administrator I

Strategic Systems - New Iberia, LA

Full-time - Entry Level

New Iberia, LA

Professional, Scientific, and Technical Services

About the position

The Server/Storage Administrator I at Strategic Systems Inc. is responsible for assisting in the implementation, support, monitoring, and troubleshooting of Microsoft Windows servers, VMWare, and various storage arrays. This entry-level position primarily takes direction from more senior staff and involves working in a 24/7 datacenter environment.

Responsibilities

• Assist in the implementation, support, monitoring, and troubleshooting of Microsoft Windows servers and VMWare.
• Coordinate changes to production servers with key application stakeholders.
• Monitor daily and weekly backups.
• Manage the deployment of server operating systems and virus protection patches.
• Evaluate, diagnose, and troubleshoot complex hardware/software issues.
• Create, modify, and maintain server documentation with an emphasis on detail.
• Conduct tests and correct malfunctions, seeking help from more experienced colleagues if required.
• Document results in accordance with agreed procedures.
• Assist with the evaluation of change requests.
• Contribute to investigations of problems and faults concerning hardware/software installations.
• Monitor service component capacity and initiate actions to resolve any shortfalls.
• Apply techniques to modify demand for particular resources or services.
• Monitor service delivery performance metrics and liaise with managers and customers to ensure service level agreements are met.
• Develop, document, and implement changes based on requests for change.
• Administer the recording of activities and log results of technical activities undertaken.
• Investigate and coordinate the resolution of potential and actual service problems.

Requirements

• Bachelor's degree in Information Technology or related field or equivalent years of work experience.
• Minimum 1 - 3 years of related work experience.
• Experience and/or working knowledge of Windows and VMWare software.
• Entry level knowledge of server hardware (Dell, Cisco UCS and others a plus).
• 1 - 2 years of experience with Storage Area Network environment desired.
• 1 - 2 years of experience with a 24/7 Datacenter Environment desired.
• 1 - 2 years of experience with Microsoft SCOM/SCCM Server desired.
• 1 - 2 years of experience with Vmware ESX Server desired.
• Basic knowledge of backup and storage concepts including Avamar and Data Domain a plus.

Nice-to-haves

• Knowledge of storage tuning and gathering data to support performance initiatives.
• Knowledge of 3PAR's Thin Provisioning.
• Knowledge of SAN Replication Technologies.
• Working knowledge of ADFS and AD.
• Working knowledge of Cloud and different offerings (SAS, IaaS, PaaS, etc.).