Big Boy Restaurant Group - Muskegon, MI

posted about 2 months ago

Full-time - Entry Level
Muskegon, MI
Food Services and Drinking Places

About the position

The Server position at Big Boy Restaurant Group, LLC is focused on providing exceptional customer service and creating memorable dining experiences for guests. Servers are expected to maintain a positive attitude, work collaboratively with team members, and contribute to a welcoming atmosphere in the restaurant. This role offers various shifts and hours, providing flexibility and opportunities for advancement within the company.

Responsibilities

  • Provide excellent customer service to guests
  • Take and process customer orders accurately
  • Serve food and beverages in a timely manner
  • Maintain cleanliness and organization of the dining area
  • Assist in training new staff members
  • Handle customer inquiries and complaints professionally
  • Collaborate with kitchen staff to ensure timely service

Requirements

  • High School Diploma or equivalent
  • Previous experience in a customer service role preferred
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Positive attitude and friendly demeanor

Nice-to-haves

  • Experience in the food service industry
  • Knowledge of food safety regulations
  • Ability to work flexible hours

Benefits

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
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