Server

Cooper's Hawk Winery & Restaurants - Kildeer, IL

Full-time - Entry Level

Kildeer, IL

Food Services and Drinking Places

About the position

The Cooper's Hawk Server plays a crucial role in ensuring a positive and memorable guest experience through efficient and friendly service. This position involves educating guests about the menu items, wines, and the Wine Club, while actively contributing to the growth of the Wine Club community.

Responsibilities

• Greet all guests with hospitality and engage them about food, wine, and facilities.
• Maintain full knowledge of Cooper's Hawk food, drink, and wine menus.
• Educate guests on the Cooper's Hawk Wine Club and invite them to join.
• Communicate with Bartenders, Hosts, and Food Runners to ensure a memorable guest experience.
• Pick up and deliver food orders to tables in a timely manner.
• Serve alcoholic beverages in accordance with company standards and legal guidelines.
• Maintain a safe, sanitary, organized, and stocked work area.
• Handle cash and utilize the MICROS system according to company standards.
• Follow departmental checklists and standard operating procedures.

Requirements

• Must represent Cooper's Hawk Values.
• Must be at least 21 years of age.
• A minimum of 6 months of server experience required.
• Experience in a full-service, upscale casual restaurant preferred.
• Comfortable educating guests on the Wine Club membership program.
• Hospitality-focused individual with a passion for guest service, food, and wine.
• Ability to multi-task and work calmly under pressure in a fast-paced environment.
• Ability to stand and walk up to 10 hours per shift.
• Ability to lift and carry up to 40 pounds.

Nice-to-haves

• Experience using Micros or similar POS systems.

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Monthly Complimentary Wine Tasting for Two
• Paid Time Off
• Access to Team Member Relief Program
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career Growth Flight Plan
• Milestones Recognition Program