Rite-Hite - Yorba Linda, CA
posted 4 months ago
The position at Arbon Equipment - A Rite-Hite Company is focused on facilitating the timely payment of service invoices through effective collection techniques, both via telephone and written communication. The role is essential in maintaining positive relationships with customers and representatives while ensuring that outstanding invoices are collected efficiently. The incumbent will be responsible for various tasks including processing web billings, reconciling billing errors, resolving payment disputes, and researching credit balances. This position requires frequent interaction with other departments, particularly Accounting, to ensure smooth operations and effective communication regarding billing issues. In addition to the collection of outstanding invoices, the role involves documenting dummy invoices, assisting with tax exemption certificates, and providing support to district A/R specialists. The incumbent will also be tasked with logging electronic billed invoices accurately and timely, ensuring that all processes are followed to maintain the integrity of the billing system. The position demands excellent problem-solving abilities, strong communication skills, and a high level of organization to manage the various responsibilities effectively. Overall, this role is crucial for the financial health of the company, as it directly impacts cash flow and customer satisfaction. The successful candidate will be expected to navigate complex billing situations while fostering a positive environment for both customers and internal teams.