Service Admin Asst / Mentor - Full-Time - Mont Belvieu Service

$34,320 - $34,320/Yr

H-E-B - Mont Belvieu, TX

Full-time - Entry Level

Mont Belvieu, TX

10,001+ employees

Food and Beverage Retailers

About the position

The Service Administrative Assistant / Mentor at H-E-B is responsible for providing administrative support and specialized duties for a specific area or multiple stores. This role emphasizes superior customer service and requires a commitment to the company's values, focusing on people and quality service. The position involves various administrative tasks, including payroll auditing, managing hiring processes, and maintaining communication within the store.

Responsibilities

• Oversee Partner payroll hours auditing and resolve issues as needed.
• Audit payroll reports to ensure accuracy of hours listed.
• Process Partner profile changes and new hire information in HR/payroll systems.
• Maintain an accurate filing system for Partners.
• Coordinate and track Store hiring needs and interviews, process new hires, and schedule training and orientations.
• Sort incoming bills and distribute accounts receivable appropriately.
• Maintain proper inventory of Store and office supplies.
• Schedule service repairs to ensure safe and efficient Store operations.
• Coordinate meetings, training sessions, and special projects; plan Partner events and recognition programs.
• Maintain bulletin boards and Store communications.
• Support management in administrative tasks, including performance appraisal data.
• Communicate time and attendance issues to management.
• Compose and type written correspondence for Partners.
• Provide information about benefits, policies, and job postings to Partners.
• Order and distribute Partner uniforms.

Requirements

• Experience in H-E-B Stores and/or in a clerical role (preferred).
• Working knowledge of H-E-B guidelines, procedures, and benefits.
• Advanced customer service skills.
• Strong interpersonal skills.
• Strong verbal and written communication skills.
• Time-management and organization skills.
• PC skills, including MS Office and H-E-B systems.
• Ability to handle confidential/sensitive information.
• Ability to manage multiple priorities and shift focus between tasks.
• Ability to accept and adapt to change.

Benefits

• Ownership in the company after eligibility.
• Commitment to a people-first culture.