Service Advisor/Office Manager

$41,600 - $62,400/Yr

Meineke - 886 - Quincy, MA

Full-time - Entry Level

Quincy, MA

About the position

The Service Advisor/Office Manager at Meineke is responsible for providing excellent customer service by greeting and checking in customers, managing vehicle repair estimates, and overseeing the workflow in the shop. This full-time position requires strong communication skills and the ability to adapt to a fast-paced environment while ensuring all paperwork is properly filed.

Responsibilities

• Greet and check in customers as they drop off their vehicles for repair.
• Build estimates for vehicle repairs.
• Cash out customers when they pick up their vehicles.
• Manage the workflow in the shop.
• File all paperwork related to vehicle repairs.

Requirements

• Strong customer service skills in person and on the phone.
• Knowledge of the automobile industry is required.
• Ability to adapt to varying workflow speeds.

Nice-to-haves

• Experience as a former technician is preferred but not required.

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Paid sick time