Service Advisor/Writer

$80,000 - $100,000/Yr

Hampton Ford Hyundai - North Hampton, NH

posted 23 days ago

Full-time
North Hampton, NH
Repair and Maintenance

About the position

The Service Advisor/Writer at Hampton Ford Hyundai plays a crucial role in customer service by assessing automotive maintenance and repair needs, providing estimates, and ensuring customer satisfaction throughout the repair process. This full-time position emphasizes communication and follow-through to exceed customer expectations.

Responsibilities

  • Work with customers to determine their automotive maintenance and repair needs.
  • Write estimates for repairs and maintenance services.
  • Follow through with repairs to ensure customer satisfaction.
  • Exceed customer expectations in service delivery.

Requirements

  • 2 years of customer service experience is required.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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