Service Advisor

Lithia Motors - Chesapeake, VA

Full-time - Entry Level

Chesapeake, VA

Motor Vehicle and Parts Dealers

About the position

Priority Toyota Chesapeake is seeking a talented Service Advisor to join their team. This role is crucial for providing exceptional customer service while selling service work. The ideal candidate will have a proven track record in a similar position and will thrive in a busy, employee-centric environment that offers significant earning potential and opportunities for career advancement.

Responsibilities

• Sell service work while ensuring an outstanding customer experience.
• Communicate technical terms effectively to non-technical customers.
• Create memorable experiences for customers through excellent service.
• Work collaboratively within a team environment.
• Maintain outstanding attention to detail in all tasks.

Requirements

• Previous experience as a Service Advisor or Service Writer.
• Polished and professional demeanor.
• Strong verbal and written communication skills.
• Ability to explain technical terms to a non-technical audience.
• Valid Driver's License with an acceptable driving record.

Nice-to-haves

• Experience in a high-volume service department.
• Knowledge of automotive service processes.

Benefits

• Great earning potential
• Supportive management team
• Medical, dental, prescription, and vision plans
• Paid holidays and PTO
• Company-paid disability insurance
• Company-paid life insurance
• 401(k) retirement plan with employer match
• Career advancement opportunities
• Employee stock purchase plan
• Vehicle purchase discounts
• Wellness programs