Service Advisor

$55,000 - $75,000/Yr

Nissan - Longmont, CO

Full-time - Entry Level

Longmont, CO

Transportation Equipment Manufacturing

About the position

The Service Advisor at Valley Nissan is responsible for providing exceptional customer service and acting as the primary contact for service customers. This role involves scheduling appointments, advising customers on maintenance and repairs, and collaborating with technicians to ensure high-quality service delivery.

Responsibilities

• Act as the primary contact for service customers, ensuring an exceptional experience.
• Schedule appointments and coordinate service activities.
• Advise customers on necessary maintenance and repairs, providing clear and transparent explanations.
• Collaborate with technicians and other team members to ensure timely and high-quality service.
• Maintain accurate records of work orders and customer communications.

Requirements

• Strong communication and interpersonal skills.
• A genuine commitment to customer satisfaction.
• Organizational skills to manage multiple tasks efficiently.

Nice-to-haves

• Experience in a similar role is a plus but not required - we'll train the right candidate!
• A team player who thrives in a collaborative environment.

Benefits

• Health insurance
• Retirement plan