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Service and Warranty Administrator
$41,600 - $44,720/Yr
General Motors - Sea Girt, NJ
posted 2 months ago
Part-time
Sea Girt, NJ
Transportation Equipment Manufacturing
About the position
The Service and Warranty Administrator plays a crucial role in providing administrative support within the service department of T&T Coast Buick GMC. This part-time position is designed for individuals who thrive in a fast-paced environment and possess strong organizational skills. The administrator will manage warranty claims, oversee loaner vehicles, and assist with payroll processes, ensuring smooth operations and excellent service delivery.
Responsibilities
- Manage warranty claims through WarrCloud.
- Oversee loaner vehicles, ensuring all paperwork for General Motors is completed properly.
- Post loaner vehicle information to accounting software and create insurance cards.
- Manage the vehicle schedule for loaner vehicles.
- Maintain the Auto Awards program, keeping customer information and records up to date.
- Assist in completing the service portion of payroll by coding and posting flags, ensuring technician hours are accurate.
- Cover and assist at the cashier booth, making appointments and processing payments.
- Collaborate with team members to streamline processes and improve service delivery.
- Prepare reports and presentations for management review.
- Ensure all office supplies are stocked and organized.
Requirements
- Proven experience as a personal assistant or in an administrative role, preferably in a dealership setting.
- Knowledge of warranty processes and automotive service operations is a plus.
- Strong data entry skills with attention to detail.
- Exceptional organizational skills to manage multiple tasks simultaneously.
- Proficiency in Google Suite (Docs, Sheets, Calendar) is preferred.
- Strong time management skills to prioritize tasks efficiently.
- Previous experience in customer service is a plus.
- Ability to work independently as well as part of a team.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
