Service Associate II Sun-Wed 7am-5:30pm-Reno

UPS • Sparks, NV

398d

About The Position

The Healthcare Service Associate II plays a crucial role in the Healthcare team at UPS, focusing on order fulfillment for priority healthcare products. This position involves various warehouse activities such as receiving, picking, packing, and shipping orders, while also providing customer service support. The role emphasizes efficiency and accuracy, ensuring that healthcare clients can focus on their core competencies and improve their services.

Requirements

• Ability to lift up to 70 lbs.
• Experience performing warehouse activities including picking, packing, shipping, receiving, and inventory audits.
• Proficiency in utilizing radio frequency (RF) scanners for warehouse activities.
• Experience with computer-based warehouse management systems (WMS).
• Ability to ensure transaction accuracy and compliance with safety and quality standards.
• Successful completion of a background check and drug screen.

Responsibilities

• Manage the delivery or deployment of contracted services to customers to ensure SLAs and KPIs are met or exceeded.
• Support business products by collaborating with vendors, customers, and internal support groups.
• Oversee daily facility activities related to government compliance, inbound receipts, kitting, processing orders, and managing inventory.
• Conduct facility inspections and ensure employee engagement and development.
• Perform financial activities including forecasting, allocations, and creating annual business plans.
• Retain and strengthen customer relationships, including face-to-face customer service.
• Identify and recommend opportunities for improving operational efficiency and effectiveness.

Benefits

• Excellent weekly pay
• 401(k)
• Medical, dental and vision insurance after a waiting period.

What This Job Offers

• Job Type: Full-time
• Industry: Couriers and Messengers
• Education Level: No Education Listed