Service Biller

Hussmann International, Inc - Powder Springs, GA

Full-time

Powder Springs, GA

Machinery Manufacturing

About the position

The Service Biller is responsible for managing financial and operational tasks related to service activities within the Hussmann Corporation. This role involves documentation, material requisition, job costing, status monitoring, invoicing, and administrative closeout of service activities. The Service Biller will closely interact with the Area Service Manager and assigned Service staff to ensure timely and accurate completion of tasks.

Responsibilities

• Collects, validates, inputs, and reconciles service data into system applications
• Communicates effectively with customers and other team members
• Responsible for reviewing and receiving purchase orders
• Ensures material and labor costs are posted to correct work order in a timely manner
• Coordinates payroll activities for Service
• Ensure technicians post their time on a daily basis
• Reviews billing backlog and coordinates with Area Service Managers, Field Technicians, customers, and warranty claims as necessary to adapt and overcome all obstacles
• Process maintenance contract billing I/A/W contract guidelines
• Review service tickets and perform the invoicing process for internal and customer applications
• Performs general administrative functions to support the Service processes
• Sets-up service agreements in system application based on transition documents
• Records relevant correspondence and issues, relevant meetings minutes and other conversations
• Research and work with ASM to resolve invoice disputes in preparation for attendance of monthly calls
• Participate in weekly meetings
• Process and track service warranty claims
• Flexibility to work overtime/ weekends, as required

Requirements

• One-year certificate from college or technical school; or six (6) months to two (2) years of related experience and/or training; or equivalent combination of education and experience
• Working knowledge of office equipment and Microsoft Office products
• Understanding of business financial concepts and fundamental understanding of financial analysis required.

Benefits

• Comprehensive Insurance Plans: Health, Dental and Vision
• 401k with Company Matching Contribution
• Discretionary 401k Company Contribution
• Tuition Reimbursement Program
• Life/Disability Insurance
• Family Leave
• Panasonic Employee Discounts
• Paid Vacation and Holidays
• Wellness Program
• Identity Protection
• Community Stewardship
• Employee Assistance Program