Celonis - New York, NY
posted 4 months ago
As a Senior Consultant at Celonis, you will play a pivotal role in our agile project teams, focusing on accelerating our customers' digital transformation and driving the international expansion of Celonis. You will be part of the Celonis Services team, a strategic services organization that emphasizes the technical aspects of our customers' journeys, including Consulting Services, Academy, and Customer Support. Our team is recognized for its thought leadership, deep product knowledge, technical expertise, and domain proficiency, all aimed at delivering successful Celonis implementations and fostering product adoption among our customers. In this role, you will work closely with customers to generate high-value use cases, performing data transformations, developing analyses, and deriving actionable business cases. You will implement the latest features and functionalities of the Celonis software, including Process Automation, Task Mining, and Machine Learning. Your responsibilities will include discovering optimal solutions that address customer needs, designing creative analyses and execution applications, and leveraging Celonis technology to identify process inefficiencies and understand their root causes through collaboration with customers. You will facilitate value creation workshops, quantify the business and financial potential of your insights, and present these findings to management. Additionally, you will implement Celonis' Process Automation technology to streamline customer processes, enhance process compliance rates, and monitor KPIs to measure customer success, enabling continuous process improvement. Your efforts will set the foundation for a long-term customer success journey, ensuring that our clients can continuously improve their processes and achieve their business objectives.