Service Coordinator & Leasing Agent ($DOE/HR + Benefits) - 2753

Guardian - Portland, OR

Full-time - Entry Level

Portland, OR

Administrative and Support Services

About the position

The Service Coordinator & Leasing Agent position at Guardian is designed to enhance resident relations and ensure the effective leasing of properties. This role involves providing exceptional customer service, coordinating communication between residents and various departments, and managing leasing responsibilities while adhering to legal standards. The position requires a commitment to maintaining the physical appearance of the property and assisting with maintenance tasks as needed.

Responsibilities

• Maintain positive resident and prospective relations by providing outstanding customer service.
• Coordinate communication between departments and residents.
• Serve as a contact person for residents' family members or legal representatives.
• Assist with facilities and maintenance tasks during off-peak times.
• Ensure good physical appearance and maintenance upkeep of vacant units.
• Coordinate cleaning and repairs of vacant units with the Community Manager and Maintenance Staff.
• Lease in compliance with applicable government programs for the property.
• Adhere to Fair Housing and Landlord Tenant Laws.
• Complete all required paperwork and reports on time.

Requirements

• High school diploma or GED.
• At least one (1) year of experience in customer service, sales, or marketing, or a college degree in a related field.
• Excellent attention to detail and organizational skills.
• Strong technology, internet, and general computer use skills with a willingness to learn new programs.
• Ability to speak, read, and write in English.
• Effective communication skills, both verbally and in writing.
• Ability to complete company training requirements within pre-determined deadlines.

Benefits

• Medical/Vision/Prescription Insurance
• Dental Insurance
• Medical/Dependent Care FSA
• Life/AD&D Insurance
• Employer-matched 401-K
• Vacation
• Sick Time
• Paid Holidays
• Employee Assistance Program