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Service Coordinator
Ami Housing - Auburn, CA
posted about 2 months ago
About the position
The Service Coordinator at AMI Housing plays a crucial role in providing high-quality case management services to residents transitioning from homelessness to stable housing. This position involves working closely with clients to assess their needs, develop individualized case plans, and ensure they receive the necessary support and resources to maintain their housing and improve their quality of life. The Service Coordinator serves as the primary contact for clients, advocating for their needs and facilitating access to various services.
Responsibilities
- Evaluate individuals for permanent housing in conjunction with the Director of Support Housing and other staff.
- Develop professional relationships with program participants and maintain a caseload of tenant-based participants.
- Assist with preparing forms and documentation for initial housing certification and annual recertification.
- Conduct initial visits and orientation for new tenants and provide ongoing case management sessions.
- Provide referrals and linkage to needed services, including health, mental health, education, and vocational training.
- Offer impartial consultation and advocacy to support clients in becoming housed.
- Provide ongoing case management services to ensure successful permanent housing and retention.
- Support participants in developing independent living skills, including money management and job training.
- Develop and implement individualized case plans addressing various needs and risk factors.
- Assist with applications for Section 8 housing subsidy and property management rental applications.
- Support clients in maintaining medication and treatment regimens, including transportation to appointments.
- Respond to urgent requests from program participants and ensure accurate record-keeping in data systems.
- Manage participant files and ensure forms are updated and service notes are filed accurately.
- Assist in collecting program data and preparing required reports.
Requirements
- Bachelor's Degree in a social services-related field or equivalent work experience (4 years).
- A minimum of 2 years of experience in case management/service coordination with individuals experiencing mental illness or homelessness.
- Strong computer proficiency in Microsoft Office Suite and other software systems.
- Valid driver's license with a clean driving record.
Nice-to-haves
- Bilingual fluency in English and Spanish is preferred.
- Experience working within housing programs such as HUD Section-Plus care or VASH.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
