Service Coordinator

$47,320 - $47,320/Yr

State of Indiana - Terre Haute, IN

Full-time - Entry Level

Remote - Terre Haute, IN

Executive, Legislative, and Other General Government Support

About the position

The Service Coordinator at the Bureau of Developmental Disability Services is responsible for monitoring placements that support individuals with intellectual disabilities, ensuring they achieve their highest level of independence. This role involves overseeing service delivery, conducting intake and eligibility assessments, and monitoring compliance with service standards.

Responsibilities

• Monitor key performance indicators to ensure program effectiveness.
• Assist in developing, updating, and monitoring all policies and procedures related to the program area.
• Answer customer questions about program policies and procedures.
• Act as a technical consultant to stakeholders to clarify and interpret policies and procedures.
• Prepare and disseminate monthly and annual program reports.
• Review the budget and ensure program assets are allocated appropriately.
• Monitor compliance and make recommendations to the program to increase efficiencies.
• Prepare training materials and train agency employees on program requirements and usage.
• Deliver communication plans and communications.
• Serve as a liaison between the agency and other state and federal agencies.

Requirements

• Bachelor's Degree in social services or a health-related field and 1+ year of experience working with individuals with disabilities, or
• Associate's Degree and 3+ years of experience, or
• At least 5+ years of experience in a similar role.

Nice-to-haves

• Related certifications and coursework may be considered for education or experience.
• Working knowledge in program subject matter obtained through experience and/or education.
• Specialized knowledge of program area including pertinent rules and regulations.
• Basic knowledge of all source materials and references including federal and state laws governing the programs.

Benefits

• Three medical plan options (including RX coverage) as well as vision and dental plans.
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
• Health savings account with bi-weekly state contribution.
• Flexible work scheduling options, including potential for hybrid remote work.
• Deferred compensation 457B account with employer match.
• Two fully-funded pension plan options.
• Comprehensive leave policies including 150 hours of paid new parent leave and up to 15 hours of paid community service leave.
• Combined 180 hours of paid vacation, personal, and sick leave time off.
• 12 paid holidays, 14 on election years.
• Education Reimbursement Program.
• Group life insurance.
• Referral Bonus program.
• Employee assistance program for covered behavioral health visits.
• Qualified employer for the Public Service Loan Forgiveness Program.
• Free Parking for most positions.
• Free LinkedIn Learning access.