Service Delivery Associate Consultant - Development Program

$55,160 - $94,560/Yr

Siemens - Boston, MA

Full-time - Entry Level

Boston, MA

Machinery Manufacturing

About the position

The Service Delivery Associate Consultant position is part of a two-year development program at Siemens, designed to provide participants with valuable experience through three rotations in various functions within the Service Delivery team. This role focuses on enhancing skills in customer service, technical support, and project management while collaborating with industry experts. The program aims to prepare associates for impactful careers in digital industries by fostering cognitive flexibility, problem-solving abilities, and effective communication skills.

Responsibilities

• Collaborating with industry experts to learn Siemens best practices
• Participating in estimating, planning, and scheduling deliverables and tasks
• Impacting customers' initiatives and business drivers
• Providing support to control scope, cost, implementation, and quality
• Consulting with users, management, and stakeholders
• Supporting customers to resolve problems
• Working closely with various groups to achieve defined outcomes

Requirements

• Completed Associate's degree from a 2-year technical program in Engineering Technology, Industrial Technology, Mechatronics, Machine Tool Technology, or a related field with a minimum 3.0 GPA
• Proven electro-mechanical aptitude based on previous experience and/or education
• Ability to read and understand technical documentation
• Must be able to use hand-tools, laptop, email, smartphone, and tablet
• Ability to work in a team environment providing dedicated support to customers
• Valid driver's license in good standing
• Legally authorized for employment in the United States without requiring employer-sponsored work authorization

Nice-to-haves

• Candidate is within one year of graduating with an Associate's degree from a technical program

Benefits

• Health and wellness benefits
• Competitive pay range of $55,160 to $94,560 based on experience and location