Service Desk Analyst
Allegis Group•Tulsa, OK
477d
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About The Position
The Service Desk Analyst position at TEKsystems involves providing comprehensive IT support through phone, email, and chat channels. The role is critical in managing a growing volume of incoming tickets and ensuring efficient resolution of IT issues. The analyst will serve as the first point of escalation for customers, working to improve IT solutions and processes while maintaining effective communication with both management and staff.
