As a Global techbar IT Analyst, you will leverage advanced technologies and industry best practices to manage and resolve all assigned tickets, provide desktop support, manage IT assets, and contribute to project delivery. Your job is essential in ensuring seamless IT operations and exceptional Quality of Service. You will aim to resolve incidents and request tickets within 24 hours, maintain proactive follow-up with clients, and utilize cutting-edge tools and methodologies to enhance service efficiency and client satisfaction.
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