Service Desk Program Manager
Koniag Government Services•Chantilly, VA
474d
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About The Position
Koniag Technology Solutions is seeking a Service Desk Program Manager with a Top-Secret Clearance to oversee service desk operations in support of government clients in Chantilly, VA. The role involves leading a team of Tier 1 Technicians and Functional Analysts, ensuring efficient resolution of client issues, and implementing strategies to enhance operational performance and client satisfaction. The ideal candidate will possess strong management consulting skills and a proactive approach to service delivery.
