Koniag Government Services - Chantilly, VA
posted 5 days ago
Koniag Technology Solutions is seeking a Service Desk Program Manager with a Top-Secret Clearance to oversee service desk operations in support of government clients in Chantilly, VA. The role involves leading a team of Tier 1 Technicians and Functional Analysts, ensuring efficient resolution of client issues, and implementing strategies to enhance operational performance and client satisfaction. The ideal candidate will possess strong management consulting skills and a proactive approach to service delivery.