ManTech - Glen Burnie, MD
posted 3 months ago
The Service Desk Specialist Journeyman - Tier 1 position at ManTech International is a critical role that supports a 24/7 service center, providing essential technical assistance to end-users on hardware, software, and network-related issues. This position emphasizes customer satisfaction and problem resolution, ensuring that user inquiries are addressed promptly and effectively. The role involves working various shifts and requires a proactive approach to troubleshooting and communication with users.
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