Service Desk Sr. QA Analyst
Taco Bell•Irvine, CA
487d•$75,400 - $84,000
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About The Position
The Sr. Quality Assurance Analyst at Taco Bell is responsible for managing quality audits of Service Desk analysts and driving impact across the business by identifying trends and quality risks. This role involves collaboration with Service Desk leadership, Knowledge/Training, and Operations to develop corrective actions and improve processes. The position offers opportunities to work cross-functionally on various technology projects, including AI, Cisco WebEx, and PowerBI.
