Aireon - McLean, VA
posted 4 days ago
The Service Desk Team Lead at Aireon is responsible for managing the daily operations of the service desk, ensuring high standards of customer service and system performance. This role involves leading a team, coordinating activities, and maintaining quality improvement initiatives. The Team Lead must possess strong communication skills to effectively represent the team and collaborate with various stakeholders, ensuring the service desk is recognized as a vital component of Aireon's success.