Logicalis - New York, NY
posted 13 days ago
The Service Desk Technician - Bilingual Spanish/English (TIER 1) role at Logicalis involves providing technical support to corporate clients through various communication channels. The technician will assist users with troubleshooting issues related to PC hardware and software applications, ensuring efficient resolution of problems while maintaining a high level of customer service. This position requires proficiency in both English and Spanish, as well as the ability to handle a significant volume of support requests daily.