Ray Catena Bmw Of Westchester - White Plains, NY

posted 3 months ago

Full-time - Entry Level
White Plains, NY

About the position

Ray Catena BMW and MINI of Westchester is searching for a Greeter to be our company's first point of contact. The position welcomes guests and greets people who visit the dealer, coordinates front-desk activities, distributes loaner cars, and provides shuttles when needed. The ideal candidate should have a pleasant personality and be able to deal with emergencies while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so schedule flexibility is a plus. The Greeter will be responsible for creating a welcoming atmosphere for customers and ensuring that their initial experience at the dealership is positive. This includes greeting customers in the service department during busy periods, obtaining basic customer information, and answering initial questions from customers. The Greeter will play a crucial role in making the first and last impression of the dealership, emphasizing the importance of customer service and professionalism in every interaction.

Responsibilities

  • Greets customers in the service department during morning rush hour and obtains basic customer information
  • Answers initial questions from the customer
  • Coordinates front-desk activities
  • Distributes loaner cars and provides shuttles when needed
  • Maintains a professional appearance at all times
  • Handles emergencies while streamlining office operations

Requirements

  • Friendly and customer service focused
  • Reliable
  • Able to multi-task and work under pressure
  • Able to walk and stand for long periods of time as well as work outside
  • Valid Driver's License with a clean driving record
  • Bilingual a plus!

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Life insurance
  • Paid Vacation
  • Sick and Holiday
  • Opportunity for promotion
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