Chipotle - Newtown Square, PA
posted about 2 months ago
Full-time - Entry Level
Newtown Square, PA
Food Services and Drinking Places
About the position
The Service Leader at Chipotle is responsible for ensuring a positive customer experience by overseeing food quality and safety, training restaurant crew, and maintaining a clean and organized work environment. This role requires active engagement on the restaurant floor, addressing food quality issues, and supporting crew development while adhering to Chipotle's policies and procedures.
Responsibilities
- Making sure great tasting, high quality food is served
- Helping to resolve food quality issues
- Supporting food safety, including monitoring hand washing, glove changes, time and temperature on the line, and ensuring compliance with food safety policies
- Helping to resolve customer incidents and ensuring positive customer experiences
- Monitoring crew breaks, shift changes, and line schedules
- Developing and cross-training front of house Crew
- Assisting with Crew performance reviews
- Developing future Service Leaders
- Assisting with miscellaneous office administration duties such as banking and cash handling
- Ensuring office equipment remains in working order and ordering office supplies as necessary
- Ensuring the proper quantity of supplies are available as needed
Requirements
- Ability to understand and articulate Chipotle's Food With Integrity philosophy
- Knowledge and experience of cash handling policies and procedures
- Knowledge of Food Safety and health department matters
- Familiarity with office paperwork
- Ability to speak, write, read, and understand the primary language(s) of the work location
- High school diploma
- Restaurant experience
Benefits
- Tuition assistance (100% coverage for select degrees or up to $5,250/year)
- Free food
- Medical, dental, and vision insurance
- Digital Tips
- Paid time off
- Holiday closures
- Competitive compensation
- Opportunities for advancement (80% of managers started as Crew)
