Service Manager - First Aid and Safety

$74,360 - $99,244/Yr

Cintas - Jessup, MD

Full-time - Mid Level

Jessup, MD

Apparel Manufacturing

About the position

The Service Manager - First Aid and Safety at Cintas is responsible for directly managing the customer-facing service team. This role involves hiring, performance management, and providing leadership to ensure a safe working environment. The manager will resolve customer-related issues, train the team on effective sales techniques, and maintain high customer satisfaction while achieving sales, profit, inventory, and payroll goals.

Responsibilities

• Directly manage the customer-facing service team.
• Hire and manage performance of team members.
• Foster a safe working environment.
• Resolve customer-related issues successfully.
• Train team on effective sales techniques.
• Perform goodwill activities at customer sites to maintain high customer satisfaction.
• Achieve sales, profit, inventory, and payroll goals.
• Manage budget and operational issues affecting service.
• Provide hands-on support to direct reports, including accompanying service representatives or visiting customers alone when necessary.
• Drive a company-owned vehicle to and from customer locations.
• Lift, carry, and walk Cintas products in and out of customer accounts.

Requirements

• Valid driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.

Nice-to-haves

• Management experience.
• Experience in industrial sales or customer service.
• Availability to start within two weeks after offer made/accepted.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Employee health care premiums that are 30% lower than the national average for the industry.
• Competitive Pay.
• 401(k)/Profit Sharing/Employee Stock Ownership Program.
• Disability and Life Insurance Packages.
• Paid Time Off and Holidays.
• Career Advancement Opportunities.