Service Manager | Orlando Acquisition

MAA - Orlando, FL

Full-time - Mid Level

Orlando, FL

Gasoline Stations and Fuel Dealers

About the position

The Apartment Maintenance Supervisor at MAA is responsible for overseeing the maintenance team to ensure that apartment homes and facilities are well-maintained and meet company standards. This role involves coordinating repairs, responding to service requests, and maintaining the overall appearance of the property. The supervisor will also assist in hiring, training, and developing maintenance staff, ensuring that the team meets property-specific goals while providing excellent customer service to residents.

Responsibilities

• Coordinate the maintenance team to ensure repair and maintenance of property facilities and apartment units.
• Respond promptly and courteously to service requests from residents.
• Ensure an adequate supply of market-ready apartments to meet leasing demand.
• Maintain property appearance to meet or exceed company standards.
• Assist with hiring, training, and developing assigned maintenance staff.

Requirements

• High school diploma or GED required.
• Three to five years of experience in multifamily property management, facility maintenance, and/or mechanical repair required.
• HVAC experience required.
• EPA Type II or EPA Universal license required.
• Valid driver's license from the state of residence required.
• One to three years of supervisory experience preferred.

Nice-to-haves

• CAMT license required at time of hire or by the next professional examination and licensing opportunity.

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Health insurance
• Mileage reimbursement
• Opportunities for advancement
• Vacation, Sick Leave, and Holiday Pay
• Life and Disability Insurance
• Performance-based Incentives and On-Call Bonuses
• Paid On-Call Mileage Reimbursement Program
• Mobile Maintenance Reimbursement Program
• Smart Home Program
• Tuition Reimbursement