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Pep Boys - Lansing, IL
posted 2 months ago
Full-time - Entry Level
Lansing, IL
1,001-5,000 employees
Motor Vehicle and Parts Dealers
About the position
The Service Manager Trainee is responsible for the overall operation of the store and service center, focusing on motivational leadership to ensure sales and customer service goals are met. This role involves compliance with safety regulations and policies while developing a high-performance team through effective direction and support.
Responsibilities
- Ensure effective overall operation of the store and service center.
- Deliver expected sales and customer service throughout the unit.
- Maintain safe working conditions according to established policies and procedures.
- Provide technical, administrative, operational, and motivational direction to the team.
- Manage merchandise presentation and facility maintenance.
Requirements
- Two years of related experience in retail management, preferably in automotive.
- Completion of a two-year college or technical school program.
- Current, valid driver's license issued in state of residence.
- Equipment Safety Certification.
Nice-to-haves
- Strong people management and leadership skills.
- Approachability and customer focus.
- Drive for results with integrity and trust.
- Strong verbal and written communication skills.
- Sound business sense and strong organization skills.
Benefits
- Opportunities for career advancement.
- Training and development programs.
