Service Manager Trainee

$65,000 - $75,000/Yr

Orkin - Dallas, TX

Full-time - Entry Level

Dallas, TX

1,001-5,000 employees

Administrative and Support Services

About the position

The Service Manager Trainee at Orkin is a leadership role focused on ensuring high-quality pest control services while developing and motivating a team of Orkin Pros. This position emphasizes customer satisfaction, safety, and professionalism, with a commitment to community service and employee development. The role offers a career path with growth potential in a recession-resistant industry, supported by comprehensive training and a competitive benefits package.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world's best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands-on management
• Lead training meetings
• Oversee our Orkin Pro Ride-A-Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Requirements

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver's license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with clients

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Employee stock purchase plan
• Fuel card
• Health insurance
• Paid vacation
• Paid holidays
• Sick leave
• Tuition reimbursement
• Dependent scholarship awards