Cove Property - North Bethesda, MD
posted 2 months ago
The Service Manager position in North Bethesda, MD, is a full-time role that encompasses a variety of responsibilities aimed at ensuring the efficient operation of property services. The primary purpose of this position is to provide hands-on property service, oversee capital improvements, and manage the recruitment and training of service team members. The Service Manager will act as a problem solver and a role model for the service team, ensuring that all tasks are completed to the highest standards. This role reports directly to the Property Manager and is responsible for managing Service Technicians, Porters, and General Contractors. In this position, the Service Manager will schedule, perform, and assign work orders while tracking completion and associated labor and material costs. They will lead the service team in diagnosing and repairing various systems, including HVAC, electrical, plumbing, and general maintenance tasks. The Service Manager will also create and update service schedules and work order requests in collaboration with office team members, ensuring that all service requests are handled promptly and efficiently. The role requires conducting regular property inspections to identify necessary repairs and maintenance, notifying management of any service concerns, and recommending resolutions. The Service Manager will also be responsible for managing the move-in and move-out processes, ensuring that all apartments are ready for occupancy and that all necessary inspections are conducted. Additionally, the Service Manager will oversee the organization of the service shop, maintain inventory according to OSHA standards, and ensure that all storage areas are secured when not in use. Overall, the Service Manager plays a crucial role in maintaining the property’s operational goals and ensuring a high level of service for residents and staff alike.