Service Manager

$43,160 - $64,792/Yr

Buffalo Wild Wings - San Diego, CA

Full-time - Mid Level

San Diego, CA

10,001+ employees

Food Services and Drinking Places

About the position

The Service Manager at Buffalo Wild Wings is responsible for creating legendary experiences for guests and team members by managing the Heart-of-House (HOH) operations. This role involves overseeing the execution and performance of the HOH, providing direction and supervision to all HOH team members, and ensuring a high standard of service and food quality.

Responsibilities

• Oversee the execution and performance of the Heart-of-House (HOH) operations.
• Provide direction and supervision for all HOH team members.
• Create legendary experiences for guests and team members.
• Manage kitchen operations and ensure food quality and safety standards are met.
• Train and develop team members in their roles.

Requirements

• 2 years of restaurant, bar, or kitchen management experience.
• General knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, and safety and security systems.
• Strong computer operations skills.
• Passion for training and developing team members.

Nice-to-haves

• Experience in a fast-paced restaurant environment.
• Knowledge of menu items and food preparation techniques.

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Weekly Pay
• Bonus Program
• Free Shift Meals & Discounted Meals
• Best in Class Training & Continuous Learning
• Tuition Benefits
• Medical, Dental and Vision
• Champions of Hope
• Cash Referral Program
• Journey Wellbeing Support Tool
• PerkSpot Discount Program
• Recognition Program
• Slip Resistant Shoes Programs
• Community & Charitable Involvement
• Igniting Dreams Grant Program
• Training Contests