Service Master Database Analyst

$83,200 - $83,200/Yr

Wiverse - Houston, TX

Full-time - Mid Level

Onsite - Houston, TX

Administrative and Support Services

About the position

The Business Analyst - Service & Item Master position is a critical role that involves working closely with managers across various lines of business to create and maintain essential documentation such as the Schedule of Value (SOV), Statement of Work (SOW), and Item Master records. These documents are vital for bidding and awarding materials as well as engineering and construction service contracts. The primary focus of this role is to develop and implement item master records and SOVs that not only minimize costs but also help in realizing cost reductions and standardizing bids and contracts across the organization. In this position, the Business Analyst will be responsible for managing the National Schedules of Value and Statements of Work processes, ensuring that all documentation is accurate and up-to-date. This includes optimizing SOV processes to support strategic initiatives within the Supply Chain, such as negotiating volume discounts and reducing service expenditures. The role also requires managing change requests for SOVs and SOWs, facilitating cross-functional discussions, and ensuring that all new documents align with Job Costing and IT requirements. Additionally, the Business Analyst will create, maintain, and remove Item Master numbers within two ERP systems, integrating processes across all lines of business to enhance financial reporting and identify additional volume discount opportunities. The position also involves assisting with the execution of Supply Chain projects aimed at achieving company goals. This is a full-time, temporary position with a pay rate of $40 per hour, and it offers a hybrid work schedule with the possibility of remote work on Fridays.

Responsibilities

• Develop processes to ensure standardization, consistency, and correct cost accounting across all lines of business.
• Manage the National Schedules of Value (SOV) and Statements of Work (SOW) processes and documentation for all lines of business.
• Optimize SOV processes and formats to support Supply Chain strategic initiatives, including volume discount negotiations and reducing Services spend.
• Manage change requests for all SOVs and SOWs nationally, including cross-functional discussions and approvals.
• Ensure alignment of new SOV and SOWs with Job Costing and IT and track updates until implemented to ensure completion.
• Create, maintain, and remove Item Master numbers within the two ERP systems.
• Integrate and align processes and documents across all lines of business to gain additional volume discount opportunities and improved financial spend reporting.
• Assist with execution of Supply Chain projects to deliver company goals.

Requirements

• Bachelor's Degree or equivalent experience preferred.
• Five (5) years of experience in services management, construction management, project management or similar.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Excellent interpersonal skills, able to build and maintain trusting relationships.
• Strong understanding of Small Cell, Fiber, and/or Tower businesses.
• Understanding of the data sets that can be pulled from the system for reporting purposes.
• Ability to meet project deadlines and manage resources accordingly.
• Experience with executing process improvement projects and project management.
• Understanding of JD Edwards and Oracle.
• Knowledge of VBA a plus.
• Strong Microsoft Office skills - especially Excel.
• Strong organization and prioritization skills.
• Strong customer service skills.

Nice-to-haves

• Experience in services management (5 years preferred).
• Experience in construction/project management (5 years preferred).
• Experience with bid and award materials (5 years preferred).
• Experience in Small Cell, Fiber, and/or Tower businesses (5 years preferred).

Benefits

• Dental insurance
• Health insurance
• Vision insurance