ServiceNow Architect - W2 Only

PTR Global - Houston, TX

Full-time - Mid Level

Houston, TX

About the position

The ServiceNow Architect position focuses on the Integrated Risk Management (IRM) and Security Operations (SecOps) product suites within the ServiceNow platform. The role involves designing and implementing scalable solutions that align with enterprise standards and business priorities, while minimizing customizations. The architect will lead cross-solution architecture design, conduct architecture reviews, and collaborate with various stakeholders to enhance the functionality and value of ServiceNow applications.

Responsibilities

• Design solutions according to enterprise standards and align them with business priorities.
• Lead cross-solution architecture design decisions with developers, vendors, internal and external partners, and design authorities.
• Perform architecture reviews of current and future solutions to ensure continuous improvement and manage technical debt.
• Conduct research, evaluation, proof of concepts, and adoption of new ServiceNow applications and modules.
• Design non-functional requirements and perform implementation reviews to identify gaps between design and code.
• Develop and communicate architectural strategy and roadmaps.
• Seek opportunities to create additional value and improve business processes.
• Partner with Product Managers to establish high-level solution intent and showcase product value for stakeholders.
• Provide solutions to any issues/defects raised in the implemented solutions.

Requirements

• Bachelor's degree in computer science, systems analysis, or a related field, or equivalent experience.
• At least 5 to 7 years of relevant experience in ServiceNow GRC/IRM and/or SecOps suite (software development, integration, architecture design).
• ServiceNow CSA and relevant CIS certifications (IRM and/or SecOps).
• Experience in agile ways of working (e.g., Scrum, SAFe).
• Strong collaboration and influencing skills with a proven ability to lead and inspire.
• Excellent analytical and problem-solving skills.
• Excellent written and verbal communication skills; ability to effectively communicate product architectures, design proposals, and negotiate options at business unit and executive levels.
• Deep understanding of the ServiceNow platform, GRC, and SecOps modules and capabilities.
• Strong understanding of GRC principles and frameworks and best practices, e.g., PCI, NIST.
• Extensive experience designing, developing, and implementing GRC and SecOps-related solutions using the ServiceNow platform.
• Ability to translate GRC and SecOps requirements into detailed solution architecture.
• Experience with ServiceNow Security Incident and Vulnerability Response solution deployments and operations, including infrastructure vulnerabilities, application vulnerabilities, container vulnerabilities, penetration test, and configuration compliance modules.
• Experience with how SecOps intersects with the configuration management database (CMDB), IT Service Management (ITSM) processes, and their value/relevance to Security solutions.
• Experience with common security tools and integrating ServiceNow SecOps with these tools (e.g., Tenable, Aqua, Wiz).

Nice-to-haves

• Hands-on experience with Sec Ops module in ServiceNow.
• Familiarity with the configuration management database (CMDB).