ServiceNow Core Platform Product Owner

$120,400 - $250,000/Yr

Wells Fargo - Charlotte, NC

Part-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

We are seeking a Product Owner to own the alignment of the ServiceNow Core Engineering delivery to our broader ServiceNow platform vision and roadmap. This role involves collaborating with the product team, product area team, and delivery teams to experiment, discover, and deliver on the product vision. As the product owner, you will be responsible for developing, evolving, and communicating the product area vision, priorities, and strategy while managing risk and ensuring regulatory and policy compliance. You will establish, communicate, and monitor product area goals and performance indicators, ensuring that all stakeholders are aligned with the product vision. In this position, you will identify and build relationships with key partners and stakeholders to effectively communicate the product area vision, strategies, and priorities while soliciting and incorporating feedback. You will facilitate frequent collaboration between customers, stakeholders, and teams throughout the product lifecycle, ensuring that all voices are heard and considered in the decision-making process. Engaging in industry, technology, and customer ecosystem research and discovery will be crucial to incorporate and prioritize key findings into the product area backlog. You will actively own the prioritization of a clearly understood product area backlog that aligns with the product area vision and goals. This includes identifying and resolving sequencing and prioritization conflicts across products and product areas. Working with cross-functional teams will be essential, and you will need to be consistently and actively present, maintaining cadenced communication with product leadership and product area team members.

Responsibilities

• Develop, evolve, and communicate the product area vision, priorities, and strategy.
• Establish, communicate, and monitor product area goals and performance indicators.
• Identify and build relationships with key partners and stakeholders to communicate product area vision, strategies, and priorities.
• Facilitate frequent collaboration between customers, stakeholders, and teams throughout the product lifecycle.
• Engage in industry, technology, and customer ecosystem research and discovery to incorporate and prioritize key findings into the product area backlog.
• Actively own the prioritization of a clearly understood product area backlog aligned to product area vision and goals.
• Identify and resolve sequencing and prioritization conflicts across products and product areas.
• Work with cross-functional teams.
• Be consistently and actively present and in cadenced communication with product leadership and product area team members.

Requirements

• 3+ years of experience working on the ServiceNow Platform
• Applied experience with Agile methodology and SAFE delivery strategies
• Strong dependency management skills
• Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior level leadership.

Nice-to-haves

• Experience with human centered design principles
• Strong risk management leadership skills
• Ability to influence and lead organizational change in a dynamic environment
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Experience working with engineering delivery teams.

Benefits

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement