ServiceNow Developer/Administrator

$145,600 - $166,400/Yr

Ryzen Solutions - Foster City, CA

Full-time - Mid Level

Remote - Foster City, CA

Administrative and Support Services

About the position

We are seeking a skilled and motivated ServiceNow Developer to join our client in Foster City, CA. This role is critical within the IT Applications team, requiring a deep understanding of the ServiceNow platform, particularly in IT Asset Management (ITAM), IT Operations Management (ITOM), integrations, Flow Designer, and scope application development. The successful candidate will maintain and enhance the ServiceNow ecosystem while serving as a technical lead, guiding teams on best practices and complex solutions. This position offers opportunities for skill enhancement and personal growth.

Responsibilities

• Champion and evangelize best practices for ServiceNow development and administration.
• Act as a technical lead on projects.
• Serve as the Subject Matter Expert on ServiceNow, focusing on ITAM, ITOM, and integration capabilities.
• Collaborate closely with the platform owner and architect to design, develop, and refine ServiceNow functionalities.
• Engage with stakeholders to understand requirements, design workflows/processes, and deliver consistent support.
• Partner with IT Applications Administrators to ensure ServiceNow performs seamlessly and meets business needs.
• Dedicate time for continuous learning to remain updated with new ServiceNow modules and features.

Requirements

• 6+ years of extensive ServiceNow development and administration experience, focusing on ITAM, ITOM, integrations, Flow Designer, Scoped applications, and Automated Testing Framework.
• Bachelor's degree in a relevant field.
• ServiceNow Certified Application Developer certification is preferred.
• Strongly desirable: Certification in Hardware or Software Asset Management.
• Demonstrated ability to orchestrate productive meetings and set clear user expectations.
• Stellar communication and interpersonal skills.

Nice-to-haves

• HR Service Delivery certification.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)