* ServiceNow Developer in Information Technology

UT Health

Full-time - Entry Level

Hybrid

Educational Services

About the position

UTHealth Houston is seeking a skilled and motivated ServiceNow Developer to join their dynamic team. The role involves designing, developing, and maintaining ServiceNow applications and solutions to support business processes, with a focus on creating efficient and effective solutions. The position requires collaboration with stakeholders to understand business requirements and translate them into technical solutions, while also staying updated with the latest ServiceNow features and best practices.

Responsibilities

• Develop, configure, and customize ServiceNow applications and services.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Perform integrations and automate processes using ServiceNow capabilities.
• Troubleshoot and resolve issues related to ServiceNow applications.
• Maintain and enhance existing ServiceNow applications.
• Stay updated with the latest ServiceNow features and best practices.
• Design, develop, and customize ServiceNow applications, modules, workflows, and forms.
• Integrate ServiceNow with external systems and applications using web services and APIs.
• Utilize data import techniques and processes specifically related to Configuration Management Database (CMDB) and Procurement modules.
• Write clean, efficient, and well-documented coding using JavaScript, SQL, Angular, REST, XML, and other relevant technologies.
• Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed applications.
• Work closely with senior developers to implement best practices and adhere to coding standards.
• Assist in the configuration and administration of the ServiceNow platform.
• Participate in the evaluation and adoption of ServiceNow features and functionalities.
• Collaborate with end-users to provide support, resolve issues, and enhance existing applications.
• Maintain and update technical documentation related to development activities.

Requirements

• Proven experience as a ServiceNow Developer.
• Strong knowledge of ServiceNow modules, including ITSM and HRSD.
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Experience with REST/SOAP APIs and integrations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Certification in ServiceNow is required for this role, and all candidates should have at least a year supporting this program.

Nice-to-haves

• ServiceNow Certified System Administrator preferred.
• Associate's Degree preferred.

Benefits

• 100% paid medical premiums for full-time employees.
• Generous time off (holidays, preventative leave day, both vacation and sick time - around 37-38 days per year).
• Longevity Pay (Monthly payments after two years of service).
• Retirement/pension plan.
• Free financial and legal counseling.
• Free mental health counseling services.
• Gym membership discounts and access to wellness programs.
• Employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care.