ServiceNow Developer

$134,620 - $150,800/Yr

Capgemini - New York, NY

Full-time - Mid Level

New York, NY

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The ServiceNow Developer role at Capgemini involves leveraging extensive experience in ServiceNow to implement and customize IT Service Management (ITSM) solutions. The position requires a strong understanding of ServiceNow modules, particularly in Customer Service Management, and involves custom app development, scripting, and integration with third-party systems. The developer will work collaboratively with clients and team members to deliver solutions on time and within budget, while also managing platform upgrades and configurations.

Responsibilities

• Implement and customize IT Service Management (ITSM) solutions using ServiceNow.
• Develop custom applications within the ServiceNow platform.
• Integrate ServiceNow with third-party systems using REST and OAUTH.
• Manage platform upgrades and configurations, including Business Rules and Client Scripts.
• Create and manage Service Portal components such as Widgets and UI pages.
• Collaborate with clients and team members to deliver projects on time and within budget.
• Provide expertise in ServiceNow scripting languages, including JavaScript and Glide Systems.
• Configure Single Sign-On (SSO) and LDAP integrations.

Requirements

• 10+ years of experience in ServiceNow development.
• Strong understanding of IT Service Management (ITSM) processes and ServiceNow modules.
• Experience in Customer Service Management Module Implementation is preferred.
• Expertise in ServiceNow platform configurations and customizations.
• Proficient in ServiceNow scripting languages, including JavaScript and GlideScript.
• Strong project management skills and ability to lead projects.

Nice-to-haves

• Experience with Edge Encryption and configuring edge encryption rules in ServiceNow.
• Good understanding of Agile methodologies.
• Experience in a collaborative and fast-paced environment.

Benefits

• 401(k)
• Adoption assistance
• Dental insurance
• Health insurance
• Paid holidays
• Paid parental leave
• Paid time off