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The ServiceNow Developer role at Capgemini involves leveraging extensive experience in ServiceNow to implement and customize IT Service Management (ITSM) solutions. The position requires a strong understanding of ServiceNow modules, particularly in Customer Service Management, and involves custom app development, scripting, and integration with third-party systems. The developer will work collaboratively with clients and team members to deliver solutions on time and within budget, while also managing platform upgrades and configurations.