ServiceNow Developer

$124,800 - $131,830/Yr

Talentburst

Full-time - Entry Level

Remote

Administrative and Support Services

About the position

The ServiceNow Developer role is a fully remote position focused on the architecture, design, development, and implementation of ServiceNow projects and enhancements. The developer will work closely with business analysts and process owners to finalize designs and will be responsible for creating functional workflows, business rules, and reports. The position requires collaboration with team members and stakeholders to achieve project goals and ensure continuous improvement in service delivery.

Responsibilities

• Provide solid design expertise and be responsible for the architecture, design, development, and implementation of ServiceNow projects and enhancements.
• Develop complete and functional workflows, business rules, reports, and other ServiceNow automated solutions against requirements provided.
• Perform unit testing of developed solutions and assist in deploying updates and new configurations to the production environment.
• Document all development and maintenance work to ensure knowledge transfer and system maintainability.
• Provide basic support for the ServiceNow platform, resolving incident tickets and fulfilling service requests.
• Collaborate with team members, process owners, and other stakeholders to understand requirements and achieve project goals.
• Conduct regular reviews with stakeholders to develop, enhance, and enforce continuous service improvement standards/plans.
• Perform regular code reviews, ensuring proper coding, conformance to standards and best practices established.

Requirements

• BS degree in Information Systems, Computer Science or equivalent; graduate degree or MBA is a plus.
• 2+ years of proven track record as a ServiceNow Developer with a deeper understanding of ServiceNow development best practices and trends.
• Hands-on implementation experience of ServiceNow ITSM, CSM, and/or ITOM.
• Experience with ServiceNow Customizations, Code Promotion, Data Migration, ACL, Assignment/Business Rule, Workflow, Flow Designer, UI Policy/Action, Client Script, Transform Maps, Update Sets, Integration with 3rd party systems.
• ServiceNow Certified Application Developer certification is a plus.
• Strong analytical, problem-solving, interpersonal, and communication skills.

Nice-to-haves

• Experience with REST/SOAP APIs to integrate ServiceNow with other solutions.
• Ability to manage multiple simultaneous priorities and deliverables.
• Experience in advising on solutions and providing technical review for other developers.

Benefits

• Flexible work schedule with the possibility of overtime based on business needs.
• Remote work opportunity.