ServiceNow Developer

$124,800 - $131,830/Yr

Talentburst

Full-time - Mid Level

Remote

Administrative and Support Services

About the position

The ServiceNow Developer will be responsible for the architecture, design, development, and implementation of ServiceNow projects and enhancements. This role requires collaboration with business analysts and process owners to finalize designs, develop automated solutions, and provide support for the ServiceNow platform. The developer will also conduct testing, documentation, and continuous improvement activities to enhance service delivery and ensure compliance with IT policies.

Responsibilities

• Provide solid design expertise and be responsible for the architecture, design, development, and implementation of ServiceNow projects and enhancements.
• Develop complete and functional workflows, business rules, reports, and other ServiceNow automated solutions against requirements provided.
• Perform unit testing of developed solutions and assist in deploying updates and new configurations to the production environment.
• Document all development and maintenance work to ensure knowledge transfer and system maintainability.
• Provide basic support for the ServiceNow platform, resolving incident tickets and fulfilling service requests.
• Collaborate with team members, process owners, and other stakeholders to understand requirements and achieve project goals.
• Conduct regular reviews with stakeholders to develop, enhance, and enforce continuous service improvement standards/plans.
• Perform regular code reviews, ensuring proper coding, conformance to standards and best practices.

Requirements

• BS degree in Information Systems, Computer Science or equivalent.
• 2+ years of proven track record as a ServiceNow Developer with a deeper understanding of ServiceNow development best practices and trends.
• Hands-on implementation experience of ServiceNow ITSM, CSM, and/or ITOM.
• Experience with ServiceNow Customizations, Code Promotion, Data Migration, ACL, Assignment/Business Rule, Workflow, Flow Designer, UI Policy/Action, Client Script, Transform Maps, Update Sets, Integration with 3rd party systems.
• Strong analytical, problem-solving, interpersonal, and communication skills.

Nice-to-haves

• Graduate degree in Computer Science or a related field, or MBA.
• ServiceNow Certified Application Developer certification.

Benefits

• Competitive hourly rate of $60.00 - $63.38.
• Fully remote work environment.
• Flexible work schedule with potential for overtime based on business needs.