ServiceNow Implementation IRM GRC Manager

$94,400 - $266,300/Yr

Accenture - Carmel, IN

Full-time - Senior

Carmel, IN

Professional, Scientific, and Technical Services

About the position

We are seeking an experienced Delivery Specialist to lead Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) projects focused on establishing robust risk and control frameworks and ensuring regulatory alignment. The ideal candidate will be a process-oriented leader with a strong background in risk management, compliance, audit, and vendor risk. The specialist will drive GRC program implementation, collaborate with cross-functional teams, and develop scalable processes to be deployed on the ServiceNow platform.

Responsibilities

• Collaborate with clients to define the GRC strategy and roadmap.
• Advise on best practices for policy and compliance management and risk mitigation.
• Provide technical leadership to the GRC development team, guiding them in implementing solutions.
• Lead the end-to-end delivery of GRC projects, focusing on the design and implementation of security and compliance processes to support regulatory requirements and reduce organizational risk.
• Lead the design and architecture of ServiceNow Risk, Policy & Compliance Management, and Exceptions Management solutions.
• Develop an architectural blueprint that aligns with industry standards and organizational goals.
• Ensure seamless integration of the GRC platform with existing systems.
• Develop, document, and optimize core processes for risk assessment, compliance monitoring, and issue remediation.
• Establish standardized workflows and templates for consistent applications.
• Conduct workshops with clients to define requirements awareness and regulatory compliance to enhance organizational compliance culture.
• Implement ServiceNow configurations to facilitate risk assessments, control monitoring, and issue tracking.
• Work with client stakeholders and various internal teams to align objectives with business goals.

Requirements

• Minimum of 7 years of experience in audit, compliance, or risk management with a proven track record of implementing GRC programs, process improvements, and platforms.
• OR Minimum of 7 years of experience implementing ServiceNow GRC/IRM functions.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
• Knowledge of GRC platforms, with ServiceNow experience preferred but not required.
• Strong understanding of IT Governance, Risk Management, and Compliance frameworks such as COBIT, NIST, and ISO 27001.
• Excellent communication and leadership skills, with the ability to drive cross-functional collaboration.
• Strong background in developing and optimizing risk management and compliance processes.
• Proven ability to design workflows that support consistent application of security and compliance policies.
• Deep understanding of industry standards and regulatory frameworks such as ISO 27001, NIST, GDPR, and other relevant guidelines.
• Ability to manage complex GRC projects, including resource allocation, timeline management, and status reporting.
• Strong verbal and written communication skills to facilitate workshop sessions, collaborate across teams, and engage with stakeholders.
• Agile implementation skills to review requirements, user stories, and testing.

Nice-to-haves

• ServiceNow Certified Implementation Specialist - GRC/IRM
• ServiceNow Certified Implementation Specialist - VRM
• ServiceNow Certified Administrator - CSA
• ISACA Certifications (CRISC, CISA, CISM)
• ISC2 Certifications (CISSP, CRCR)