Ness - Chicago, IL

posted 3 days ago

- Senior
Chicago, IL
Professional, Scientific, and Technical Services

About the position

Ness Digital Engineering is building a high-performing team to execute a comprehensive Change and Release Management Implementation using ServiceNow (SNOW), Atlassian Jira, and other DevOps tools. The project involves delivering a fully automated, integrated solution for a leading client. The roles require deep technical expertise, strong problem-solving abilities, and leadership in driving ITSM, ITAM, and integration practices.

Responsibilities

  • Design and implement integrations between ServiceNow and third-party tools like Atlassian Jira, Jenkins, GitHub and other DevOps tools
  • Develop custom API solutions to support data exchange and workflow synchronization
  • Ensure secure and reliable data transfer between integrated systems
  • Collaborate with architects and engineers to develop scalable integration solutions

Requirements

  • 6+ years of experience in ServiceNow integration development
  • Proficiency in REST/SOAP APIs, Glide API, JSON, and XML
  • Experience with ServiceNow Integration Hub, OAuth, SSO, and secure protocols
  • Knowledge of CI/CD pipelines and DevOps toolchains
  • Strong problem-solving and troubleshooting abilities

Nice-to-haves

  • ServiceNow Certified Integration Specialist (preferred)
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