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Glidefast Consulting - Reston, VA
posted 2 months ago
Full-time - Mid Level
Remote - Reston, VA
Professional, Scientific, and Technical Services
About the position
The ServiceNow Platform Architect at GlideFast Consulting is responsible for overseeing the architectural design and delivery assurance of the internal ServiceNow instance. This role involves collaborating with various stakeholders to translate requirements into effective technical solutions, providing administration, application development, and technical support while utilizing best practices in web programming to create robust solutions.
Responsibilities
- Create expert level JavaScript and ServiceNow JavaScript APIs.
- Write/create custom business rules, client scripts, script includes, UI policies, ACLs, data policies, UI scripts.
- Lead and participate in the development effort of solutions in ITSM, ITAM, SecOps, GRC, TPRM, and integrations.
- Create overall technical architecture, including design documentation and process flows for GlideFast's internal ServiceNow instance.
- Deliver measurable, positive results within the team's timeline.
Requirements
- 3+ years delivering/architecting technical solutions on the ServiceNow platform.
- Expertise with configuration and customization of solutions in ITSM, ITAM, SecOps, GRC, TPRM, and integrations.
- Expertise with JavaScript and ServiceNow JavaScript APIs.
- Strong knowledge in ITIL foundation is required.
- ServiceNow Certified System Administrator required.
Nice-to-haves
- Working proficiency in web services (REST, SOAP) as well as XML and JSON knowledge.
- Practical knowledge or experience with Operating Systems (Linux, Windows).
- Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports.
- Knowledge of relational databases (MySQL, MSSQL, Oracle).
- Experience with scripting languages such as PERL, JavaScript, Python, and Shell.
- ServiceNow Certified Application Developer preferred.
- ServiceNow Certified Implementation Specialist preferred.
- ITIL v3 or v4 Certification preferred.
