ServiceNow Security Operations Analyst - Senior - Consulting - Location OPEN

$101,500 - $186,000/Yr

Ernst & Young - Providence, RI

Full-time - Senior

Providence, RI

Professional, Scientific, and Technical Services

About the position

The ServiceNow Security Operations Analyst - Senior role at EY involves leading a team to implement and optimize ServiceNow solutions, particularly in the area of Security Operations (SecOps). This position is crucial for delivering high-quality services to clients, ensuring their business processes are streamlined and optimized. The role requires collaboration with various teams to gather requirements, design solutions, and provide ongoing support and training to clients.

Responsibilities

• Lead a team in implementing and optimizing ServiceNow SecOps solutions for clients.
• Collaborate with Cyber, ServiceNow, and client teams to gather and translate business requirements into technical requirements.
• Analyze existing processes to identify opportunities for improvement and optimization.
• Assist in designing end-to-end solution architecture for SecOps modules.
• Guide offshore teams in configuring SecOps modules and integrations with third-party systems.
• Define data management strategies to maintain data integrity within ServiceNow.
• Develop and deploy ServiceNow solutions, ensuring adherence to best practices.
• Conduct testing and quality assurance for implemented solutions.
• Create technical documentation and provide training to clients on ServiceNow functionalities.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 1 year of experience designing and implementing ServiceNow SecOps solutions for large enterprise clients.
• Minimum 3+ years of experience as a ServiceNow Consultant, focusing on ITSM, ITOM, IRM, and SecOps.
• Prior experience in cybersecurity with certifications like CISSP or CISM is a plus.
• Excellent communication and interpersonal skills.
• Experience with defining contextual, conceptual, and logical models for architecture.

Nice-to-haves

• Experience with scripting languages such as JavaScript, PowerShell, or Python.
• ServiceNow certifications such as Certified Implementation Specialist - Security Incident Response or Vulnerability Response.

Benefits

• Comprehensive compensation and benefits package including medical and dental coverage.
• Pension and 401(k) plans.
• Flexible vacation policy allowing employees to decide their vacation time.
• Paid time off for designated holidays, winter/summer breaks, and personal/family care.