Ernst & Young - Chicago, IL
posted 3 months ago
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. As a ServiceNow Security Operations (SecOps) Senior Analyst, you will play a pivotal role in implementing and optimizing ServiceNow solutions for our clients. Your expertise in ServiceNow SecOps, including Security Incident Response, Vulnerability Response, and Threat Intelligence, will be crucial in delivering high-quality services and solutions to our clients, ensuring their business processes are streamlined and optimized. This position is high-profile, providing ample opportunities to showcase your ability to motivate and develop your team while establishing and maintaining new customer relationships. You will lead a tight-knit team in a rapidly growing area of the business, supported by EY in developing your consultancy and analytical skills, along with relationships that could define your career. In this role, you will collaborate with EY's Cyber, ServiceNow, and client teams to understand and capture business requirements, translating them into technical requirements for ServiceNow configuration. You will conduct thorough analyses of clients' existing processes and systems to identify opportunities for improvement and optimization. Your responsibilities will include assisting in the design of end-to-end solution architecture, guiding offshore teams in configuring SecOps modules, and providing technical guidance throughout the implementation process. You will also be responsible for creating technical documentation, conducting training sessions for clients, and offering ongoing support post-implementation. This role requires a strong understanding of ITIL framework and IT service management processes, as well as experience in deploying SecOps-aligned solutions.