Unclassified - Austin, TX
posted 4 months ago
As a Senior Business Systems Analyst at Armanino, you will play a pivotal role in enhancing the efficiency of the ServiceNow platform by partnering with business process owners and stakeholders. Your primary responsibility will be to act as a liaison between business partners and the IT group, ensuring that the needs of the organization are met through effective systems implementation, upgrades, and enhancements. You will conduct thorough analyses of key requirements, clearly communicating alternatives and recommendations to decision-makers, and documenting business and functional specifications for system development based on user requirements. In this hybrid role, you will participate in cross-functional projects that impact various IT and business processes, working collaboratively with project teams to build new functionalities or enhance existing ones. Your technical tasks will include identifying data needs from various systems, developing requirements documents, and mapping data flows. You will also be responsible for preparing and executing test plans to ensure high-quality results, managing regression and user acceptance testing with users, and proactively refining upstream solutions to prevent downstream issues. This position requires you to work across multiple projects and tasks, successfully prioritizing and delivering results amidst competing business interests. You will be expected to work onsite in any Armanino office location 2-3 times per week, fostering a collaborative environment that integrates your professional and personal life.