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About the position
We are seeking a ServiceNow Solutions Architect for a short-term remote contract role. The architect will be responsible for partnering on product delivery and technology selection, reviewing RFP documents, and developing overarching solutions to meet customer needs. This position requires balancing solution architecture against pricing scenarios and providing recommendations to senior leadership on technology investments. The architect will also serve as a technical architect throughout the pursuit lifecycle and support the development of federal technical delivery methodologies.
Responsibilities
- Partner closely on product delivery and technology selection.
- Review RFP documents to understand scope of work and customer needs to develop an overarching solution.
- Balance solution architecture/design against price-to-win scenarios, determining optimum solutions from both technology fit and overall cost.
- Provide recommendations to business unit senior leadership on capital technology investments and strategic technology roadmap.
- Serve as technical architect across the pursuit lifecycle and within an integrated growth team.
- Work with the CTO office to develop IT-based solutions consisting of contextual, conceptual, and logical architectures.
- Communicate solutions with management and teaming partners.
- Support development of federal technical delivery methodology based on industry standard methodologies and frameworks.
- Support the adoption of best practices in technology integration, cloud computing, managed services, process improvement, technology innovation, and implementation.
Requirements
- 6+ years of architectural solutioning experience in legacy and modern software development lifecycle and services delivery.
- 8+ years of experience and certification in multiple ServiceNow products/disciplines, including Customer Service Management and Order Management.
- Experience architecture solutions integrating ServiceNow capabilities with other cloud-hosted solutions in Azure and AWS.
Benefits
- Commuter assistance
- Health savings account
- AD&D insurance
- Disability insurance
- Health insurance
- Dental insurance
- Paid time off
- Employee assistance program
- Vision insurance
- Life insurance
