ServiceNow Technical Architect

$145,000 - $185,000/Yr

Pioneer Management Consulting - Minneapolis, MN

Full-time - Mid Level

Remote - Minneapolis, MN

Professional, Scientific, and Technical Services

About the position

As a ServiceNow Technical Architect, you will be part of a dynamic team focused on delivering innovative ServiceNow solutions to clients. This role involves designing, developing, and implementing ServiceNow functionalities to enhance operational efficiency and user experience. You will leverage your expertise in ServiceNow to drive successful implementations and ensure that solutions align with business needs.

Responsibilities

• Lead the planning, execution, and deployment of ServiceNow technical and consulting services across the HRSD modules.
• Partner with business stakeholders to understand their requirements and translate them into technical solutions.
• Develop and implement ServiceNow workflows, integrations, and customizations.
• Provide technical guidance and mentorship to the development team.
• Ensure best practices and standards are followed in the development and deployment of ServiceNow solutions.
• Conduct quality assurance reviews and ensure the quality of deliverables.
• Troubleshoot and resolve technical issues related to ServiceNow implementations.
• Stay updated with the latest ServiceNow features and industry trends.
• Support the interview, selection, and management of contractors and vendors needed to execute the deal.
• Participate in the scoping, pricing, and demos during the sales process.

Requirements

• 5+ ServiceNow Deployments
• 3+ HR Service Delivery Deployments
• 5+ years of experience in the ServiceNow ecosystem (Partner or Direct ServiceNow)
• 7+ years of experience in technology
• Extensive experience with Software Development Lifecycle (SDLC) and ServiceNow NowCreate methodology.
• Bachelor's Degree or equivalent work experience required.

Nice-to-haves

• Certified Implementation Specialist - HRSD preferred
• Certified Technical Architect or commitment to achieving this certification within 6 months
• Strong analytical and quantitative problem-solving skills.
• Ability to communicate complex ideas effectively to executives (verbal and written).
• Proven ability to work both independently and in a collaborative team environment.
• Comfort with handling ambiguity and managing multiple assignments.
• Proven skills in identifying client challenges and proposing solutions.
• Demonstrated ability to effectively expand professional networks through strategic relationship building and engagement.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Paid holidays
• Parental leave
• Tuition reimbursement